Run the door,
the claim, the repair,
and the payout.
PDR Aid is the operations platform for paintless dent repair crews working insurance claims — from the door knocked, to the claim filed, to the repair worked, to the rep getting paid. One record per deal, one lane per role. Built by people who've stood at the door, not a generic CRM with a dent-repair skin on it.
Two linked pipelines. No ambiguity about where a deal — or a repair — stands.
Lead
Plate identified, vehicle Carfax-qualified, ready to work.
Contacted
Rep has talked to the owner and is working the deal.
Contract Signed
Customer signed on-site — vehicle is under contract.
Pending Insurance
Claim filed, adjuster inspection scheduled or complete.
Estimate Approved
Insurer signed off — parts ordering can begin.
In Repair
Vehicle's in the bay. Shop tech owns this stage.
Ready for Delivery
Repair complete and QC'd, waiting on pickup.
Paid / Closed
Insurance payment cleared, final commission released.
One login screen. Four very different Mondays.
Owner / Manager
The whole shop in one glance — pipeline, every rep's commission, reports, settings. Nothing hidden from the person who owns the outcome.
Sales Rep
Own pipeline, own leads and clients, own commission tracker, door-knock map. Never sees another rep's numbers or the shop's financials.
Shop Tech
A job queue of what's assigned to them, a repair checklist, before/after photo upload. No commission $, no pipeline value, no client contact list to dig through.
Customer Portal
A live status link and a message thread back to the shop — so "where's my car" stops being a phone call.
Six capability clusters. Verified in the app, not in a slide deck.
Canvassing & Door Knocks
Gamified door-knock tracking and vehicle lookup — reps qualify a car against a live Carfax pull before it ever becomes a lead. Revisit any address to see its full visit history, not just the last pin.
Claim Tracking
Insurer, policy number, claim number, deductible, rental approval, and adjuster contacts live on the same record as the repair — through filing, estimate approval, and final payout.
Pipeline & Roles
Every deal runs through two linked pipelines — Sales, then Claim & Production — with role-based access so a rep, a shop tech, and an owner each see exactly their lane.
Payouts & Referrals
Advance 1 / 2 / 3-Final commission releases trigger automatically off the pipeline stage, with rental costs deducted against a per-deal vendor pool cap — and a visible audit trail on every release.
Contracts & Comms
Signed contracts auto-deliver to the customer the moment they're signed — timestamped and stored on the record. Nothing lives in a separate inbox or shared drive.
Reports & Integrations
Owner-level reporting on pipeline health, crew performance, and payout exposure, built to connect outward as the crew grows.
Most PDR software tracks the repair.
PDR Aid tracks the repair and the claim it's riding on.
Generic PDR / Recon Software
- Tracks the vehicle and the repair job
- Claim details live in a separate system, or a notebook
- Built for reconditioning shops broadly
- No door-to-door canvassing model
- One shared login for everyone on the team
PDR Aid
- Tracks the vehicle, the repair, and the claim
- Insurer, adjuster, deductible, rental — one record
- Built around storm-driven, door-to-door crews
- Commission & vendor-pool math built in, not bolted on
- Role-based access — rep, shop tech, and owner each see their own lane
We're not selling a SaaS subscription. We're recruiting a pilot crew.
PDR Aid is in active pilot. That's not a hedge — it means the roadmap still bends around what a real storm season throws at it. A 20-minute walkthrough shows you the actual app: the pipeline, the claim record, the payout math, and how it looks for a rep, a shop tech, and you.